Basil Faulty is an hotelier who ironically, hates people that live in hotels. His ineptitude at running his hotel coupled with a notoriously short fuse means that trouble is never far away and the guests can expect a good talking down to anytime. He is further antagonized by his less than helpful wife, Sylvia who makes it a point to highlight his mistakes. Unfortunate employee, Miguel the Spanish waiter lands at the very bottom rung of the ladder and often has to put up with more than he deserves.
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